> ## Documentation Index
> Fetch the complete documentation index at: https://kondo.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

Running into issues with Kondo? Pick the one that matches what you're seeing:

* [Voice notes, video, or media uploads won't send](https://kondo.mintlify.site/media-wont-send.md)
* [Chats stuck in a pending state](https://kondo.mintlify.site/bridge-timeout.md)
* [Remove a duplicate Kondo extension](https://kondo.mintlify.site/duplicate-extensions.md)
* [Sales Navigator chats not loading](https://kondo.mintlify.site/salesnav-loading.md)

Also see [Reset Kondo](https://kondo.mintlify.site/reset.md) if you're stuck on a loading spinner.

Still stuck? [Contact us](https://www.trykondo.com/contact).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.