> ## Documentation Index
> Fetch the complete documentation index at: https://kondo.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Chats stuck in a pending state

Chats sitting in a pending state that never resolves — or an "Extension bridge timeout" error — usually means the extension lost its connection to LinkedIn. Try this first.

1. Open your browser's Extensions page (`chrome://extensions`, `edge://extensions`, or `brave://extensions`) in the same browser profile where Kondo is failing
2. Toggle Kondo **off**, wait 10 seconds, then toggle it back **on**
3. Refresh your inbox tab

If it keeps coming back, you may have two Kondo extensions installed. See [Remove a duplicate Kondo extension](https://kondo.mintlify.site/duplicate-extensions.md).

***

Still stuck? [Contact us](https://www.trykondo.com/contact).


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